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General information

Do you have questions about our children's and adult courses, course equipment or ski passes? Here you will find an overview of the most important questions and answers. Should you wish to contact us directly, you will find the current office hours here.

General questions and answers

How can I pay?

We accept cash. At the ski school office you can also pay by credit card (Visa or Mastercard) or debit card.

Do I have to buy the ski school ticket ahead of time?

Yes, lessons and additional services must be paid for in advance. Please show your valid ski school ticket to your instructor on the first day of the course.

Are there lessons on Saturday?

Only private lessons are possible on Saturday – no group lessons.

Questions and answers about lessons for children

From what age can children take the ski course?

From age 4. For 3- to 4-year-olds we recommend a taster lesson, as it may turn out to be too early. Every child develops at a different pace. 

If the children don’t like it, is there a refund?

As a rule, fees are only refunded upon presentation of a doctor’s certificate (illness, injury). However, it is also possible to book a trial day, especially for the little ones. In any case we strive to find a fitting solution for everyone.

Is lunch included?

Lunch is included in the price for full-day courses (4 hours).

For half-day courses, lunch can be booked as an optional extra.

What do the children eat for lunch?

Children receive a varied, child-friendly menu and drinks.

Does anyone go to the toilet with the children?

Yes, the ski instructors help the children with this.

Can I watch the children’s ski course?

Parents are welcome to watch, but the lesson should not be interrupted. Children often find it easier to focus when parents are not standing right next to the practice area.

Where is the meeting point?

In front of the ski school office at the Schöneben mountain station, at the gondola exit.
 

From what age can children join the youth group?

Separate youth groups are offered from age 14 if enough participants register.

When does the final race take place?

Every Friday at 10:00 a.m.

When does the awards ceremony take place?

Directly after the race in the finish area.

What does the final race cost?

Participation in the final race is included in the course price.

From what age can my child learn snowboarding?

From age 8 in a group, or from age 6 in private lessons.

Can I start the children’s ski course any day of the week?

Beginner groups start on Sundays or Mondays. The minimum group size is 3 participants. Advanced learners can join in every day.

Does my child need a helmet?

In Italy, helmets are compulsory by law for all winter sports participants (skiers, snowboarders, tobogganers). A CE-certified helmet is required.

Do group courses and private lessons need to be booked?

Yes, advance booking is required – by phone, email or at one of our offices.

Can our children be in the same group?

The children are assigned to groups first and foremost based on their ability and age. If your kids or the kids’ friends have the same ability, please let us know at the time of registration and also at the start of the course and we will do our best to accommodate your request. If children do not ski at the same level of ability, the more advanced child will need to adapt to the pace of the group.

How large are the groups for children?

We try to divide the groups or make them so homogeneous that the ski instructor can create a methodically well-structured lesson. The group size varies between 3 and 9 children. It also happens that some groups consist of 5 and 6 children and in very exceptional cases of 10 children.

When do children use ski poles?

Beginner children do not need ski poles. For more advanced children, the rule for the first day is: children who have already learned to ski with poles bring these with them on the first day. Children who have never skied with poles come without them. For the following course days, the instructor will provide further guidance.

Questions and answers about lessons for adults

Where is the meeting point for adults?

At the gondola exit in Schöneben.
 

How are the groups formed?

At the time of registration in the ski school office, participants are divided into beginners (first time on skis) and advanced skiers (have attended one or more ski courses). As a general rule: those who have beginner skills (safe braking and turning) can move to the slope, that is the practice slope, while all others stay in the beginners’ area.

Where does the grouping take place for adults?

At the end of the first conveyor in Schöni’s Kinderland.  
 

At what time does grouping take place?

½ hour before the start of the course (10:30 a.m.)

1 hour before the start of the course during peak season (Christmas, Carnival and Easter)

How big are the adult groups?

The adults are also divided into groups of beginners (first time on skis) and advanced (from snowplough skiers to skilled skiers), and advanced skiers are then divided into different skill levels depending on their abilities. Based on our experience, the groups are between 3 and 7 participants.

Questions and answers about ski equipment

Where can skis be rented?

The necessary equipment can be rented from the following sports shops: Sport Folie in Resia, Sport Winkler in Resia, Sport Tenne in San Valentino and Sport Puko in San Valentino.

Do you also offer ski rentals?

No, ski and sports equipment can be rented from all of the above-mentioned sports shops.

How long should my skis be?

That depends on your ability; you can get expert advice in the sports shops.

Questions and answers about ski passes

Are the ski passes already included in the ski school prices?

No, the ski passes are not included in the prices and must be purchased separately.

Do beginners need a ski pass?

Anyone who uses a ski lift is required to have a ski pass, whether or not they are attending a ski school (private lesson or group course).

Where is the ski pass office located?

At the Pitz base camp in Belpiano/Resia.

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