GTP

1. Booking and payment: Lessons and additional services must be paid for in advance, in cash or by card (Visa, Mastercard). By booking, you accept these terms. Participation is only possible on presentation of the course ticket.

2. Lessons: A private lesson lasts 55 minutes; where several lessons follow one another, teaching ends 10 minutes before the full or half hour. Lessons generally take place in all weather conditions. Requests for a particular instructor are met where possible. A helmet and third-party liability insurance are required by law on Italian slopes and are the participant’s responsibility.

3. Programme and price changes: The ski school reserves the right to change the programme and prices for organisational reasons, in particular if the minimum number of participants is not reached; in that case it may merge groups or adjust the length of the course. For bookings already paid, the booked price applies. If the ski school cancels a service, the amount paid for it is refunded.

4. Minors: Parents or legal guardians (“parents”) must be at the meeting point 10 minutes before the end of the course; otherwise the child is taken to the ski school office. Children are released only to their parents or to persons named by them. Only healthy children may take part. If a child falls ill or is injured, the parents are notified; they must be reachable by telephone and collect the child without delay.

5. Lunchtime supervision: The child’s allergies, intolerances, chronic illnesses and dietary restrictions must be notified in writing when booking, and in any case before the first day of supervision. If safe catering cannot be ensured, the ski school may decline lunchtime supervision and will refund the amount paid for it. Staff do not administer medication.

6. Cancellation: Cancellations must be made in writing. Up to 5 days before the start of lessons, the amount is refunded less a 10% handling fee. After that, and in the case of no-shows, there is no entitlement to a refund. In the event of illness or accident, unused services are refunded on presentation of a medical certificate, to be submitted within 5 days. There is no statutory right of withdrawal for online bookings, as these are leisure services with a specific date of performance (Art. 59(1)(n) of the Italian Consumer Code). We recommend taking out travel cancellation or ski insurance.

7. Liability: The ski school is liable in accordance with the statutory provisions. It is not liable for damage caused by failure to follow the instructions of its staff, by third parties, or by missing or incorrect information provided by participants or parents.

8. Data protection: Personal data is processed in accordance with the privacy policy at www.ski-reschenpass.com. Health information is used only with explicit consent and solely to ensure safe supervision and catering.

9. Governing law and jurisdiction: Italian law applies. The place of jurisdiction is Bolzano; for consumers the statutory place of jurisdiction applies. In the event of discrepancies between the language versions, the German version prevails.